Where do I find my number?
In the email telling you your order has shipped. Check your spam folder too.
Parcel tracking
Where is my Crazy Mug?
Enter the tracking number you received by email when your order shipped. We’ll show you where your parcel is.
Tracking not moving?
It can go a few days without an update between two steps. That’s normal, the parcel is still on its way.
Still nothing?
Message us with your order number and we’ll look into it straight away.